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If you have any questions, please refer the FAQ section first. If the query is not introduced in the section then feel free to contact us, we’ll be more than happy to help you.
Or wish to say “Hello” to us, then also feel free to contact us… we’ll greet you back.
If you are a customer of NerdyACE and have access to the Clients Portal, then please do mention your issues via portal, if possible.
Frequently Asked Questions...
For Web-Design and Developing service, you need to pay 50% before starting the project and remaining before getting final product.
Digital Marketing Service is a subscription service, so you need to pay monthly subscription regularly.
*Note that, On-Page SEO is not a monthly subscription service.
And for other services, you need to pay complete amount before starting of the Project.
Web-Design and Development Project can be cancelled before reaching to 50% of completion.
*Note that it will cost the customer 50% cost from the advance, i.e., 25% of total fixed price.
Digital Marketing is a subscription based service, so the subscriber can unsubscribe from the service anytime.
*Note that On-Page SEO is not a Subscription Service. So, the above rule does not imply on it.
Other Services cannot be cancelled after started. As they are one time payment services.
We accept payment via PayPal and Direct Bank Account Transfer.
And if there is any change in the Payment Gateways, you’ll be notified about that in-prior to the change.
Yes, the support time can be extended on the will of the Buyer/Subscriber, but will cost him/her certain amount as fee.
For Web-Design and development, we generally give 2 iteration, i.e., you get 1 more opportunity in case you don’t like the final product. The changes will be done as per your request.
For Graphics and Copywriter, you get in total 2 revisions for the Final Product, i.e., in case if you do not like the final product, then we will modify the final product for 2 times.
In case of SEO, it takes around 6 months to reflect the changes in your Rank. So you cannot Question us in or before 6-months from start of Subscription.